The Coaching Effect Blog

The Coaching Effect Blog

    Keep Your Team Engaged w/ These 14 Tips!

    by Kristi Shoemaker / December 13, 2010

    Posted by: Kristi Shoemaker

    I came across this article in Business Insider and thought it was worth sharing.  Here is a quick summary, but be sure to click on the link to see the actual article as it has some fun pictures that really drive the message home. Enjoy!

    Is your team fully engaged to give their best, day in and day out? In a recent study by TowersWatson, an international HR consulting firm, fewer than 21% of employees surveyed described themselves as “highly engaged,” down from 31% in 2009. 8% admitted to being fully disengaged.


    Having only one-fifth of your employees highly engaged is not the hallmark of a “Winning Business.” Other studies show that employee engagement derives from three important factors:

    1. Alignment of the employee with the goals and vision of the company.
    2. Faith of the employee in the competence of management and their commitment to realize the goals and vision.
    3. Trust in their direct supervisor that he or she will support his or her people and help them to succeed.

      Read more:


    14 Sales Management Do's and Don't To Motivate Employees

    1. Don't get angry

    2. Don't be rude, distant, cold, or unfriendly

    3. Don't send mixed messages to your employees so they never know where they stand with you

    4. Don't "BS" your team

    5. Don't act more concerned about your own welfare than anything else

    6. Don't avoid taking responsibility for your own actions

    7. Don't jump to conclusions. Check the facts first

    8. Do what you say you're going to do, when you are going to do it

    9. Do be responsive. Return phone calls and emails

    10. Do publically support your people

    11. Do admit your mistakes

    12. Do recognize your team

    13. Do ask and listen

    14. Do smile and laugh

    If your team is not engaged, then do something about it. A good first step is to attend the EcSELL Institute Sales Coaching Summit on April 7-8, 2011 in Scottsdale, AZ. Employee engagement is one of the featured topics.  Reserve your space and/or learn more by emailing me at  Or better yet, send me your email and I will put you on the invite list.

    EcSELL Institute's Sales Coaching Summits provide a unique opportunity for a select cross-industry group of senior sales executives to discuss a broad swath of issues regarding leadership and sales coaching. EcSELL Institute's Sales Coaching Summits likely provide the only true forum where EVPS and their Sales Management teams, from across traditional industry silos, gather to discuss critical management challenges. The list of business relationships resulting from prior Summits is impressive.  

    Tags: Culture

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    Kristi Shoemaker

    Kristi Shoemaker

    Kristi is a marketing communications and public relations expert with over 30+ years of experience in a variety of industries. She was an integral part of EcSell's go-to-market strategy and execution from 2008 - 2012. Kristi enjoys taking a holistic approach by integrating all the key marketing disciplines to create synergies that generate maximum results. She is currently the president of KLS Consulting in Lincoln, Nebraska.

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