Cubicles and conference rooms, or home offices and virtual Zoom meetings? Which one is your business?
While some companies are back to full staffs and working in their office spaces, there are others that continue to operate as an office/work-from-home hybrid or fully remote. The reality is: Remote working is here to stay.
But that doesn’t mean managers can ignore the importance of creating work environments where their teams feel empowered and safe – that goes for in-person interactions and online. If your team members don’t feel psychologically safe, then they won’t feel comfortable sharing their opinions or making important decisions that could improve your business’s bottom line.
And what about that bottom line? At Ecsell Institute, we know how much psychological safety impacts revenue. We have empirical evidence that psych safety leads to more effective communication, better employee retention and increased team performance. Most telling of all, managers with higher coaching scores in areas like psych safety lead teams that bring in an average of $4.3 million more in revenue per year.
Sarah Wirth, President of Ecsell Institute Sarah Wirth has over 20 years of experience in employee assessment, leadership development, sales executive coaching, and customer service. She's also the coauthor of the Best Selling Book, The Coaching Effect. Connect with Sarah on LinkedIn.
