Sales Coaching Blog

21-Day Challenge Toward Gratitude

Posted by Kathy Collins

November 26, 2014

Kathy-Collins_2014ssThe simple act of practicing gratitude has one of the highest ROI’s of any singular action that we take on a regular basis as a sales coach and leader. It costs not a penny; and in turn, results include a higher level of energy, loyalty and employee satisfaction. It is an interesting coincidence that research shows it takes 21 days to begin a new habit…and there are exactly 21 business days between today and December 25th.  It is a perfect time to give your teams the simple gift of gratitude.

3 Benefits to Showing Gratitude at Work

  1. Gratitude gives us energy. It’s always easy to eye the brown spot on the apple rather than look at the apple as a whole. Conversely, when we focus on what is working rather than what is not working, research shows we feel happier, more empathetic and able to sustain greater amounts of energy over a longer stretch of time. Studies also conclude that showing gratitude at work can positively affect our long-term health. Tapping into this energy helps us not only meet our goals, but face challenges, become more resilient and able to carve our time to inspire others as well.
  2. Gratitude helps us set vision & priorities. It is easy to become overwhelmed during any given business day. A lack of focus can prevent us from making progress. Starting with an understanding of what is working well gives us a vision for our team’s strengths. It gives us an understanding of what’s working that gives us a firm foundation on which to implement change and growth for our team.
  3. Gratitude builds engagement and results. When we focus on the good in others, it further builds our connections with them in the workplace. When we feel valued by our contributions and are cared for as individuals, it not only builds company culture and organizational loyalty, it raises performance. According to Tony Schwartz, ‘no single behavior more viscerally and reliably influences the quality of people’s energy than feeling valued and appreciated by their supervisor.’ Additionally, studies further prove that companies high in sustainable engagement have a 27% operating margin compared to 10% for companies at low engagement level

Five Ways to Practice Gratitude at Work

  1. Write it down. In order for your gratitude to appear real, it is important to write it down as you go along your day, week or month. I tend to keep a stack of Post-It Notes next to my computer and as things come up during the day, I will jot them down, tear of the note and stick it on my desk as a reminder to thank that person. Another way I make a reminder is to keep a running ‘task’ list on my Google calendar to remind me to follow up and thank individuals for their contributing to the project, process or successful end result. This helps me remember as I go along my day, and it’s a great feeling to check it off my list as I write a note of thanks or be sure to tell someone personally about how their efforts are positively affecting the outcome of day-to-day business. It’s always nice as well, once this process becomes natural and a habit, to really realize how many people it takes to create success and; therefore, strengthens the concept of teamwork amongst the organization.
  2. See a strength--recognize it. It’s important to notice our own strengths in the process as well. We cannot forget to be grateful for the gifts and talents that we bring to a group as well. It helps build our own confidence to be acutely aware of where we can contribute the most value and how leadership When we compliment a team member, it’s very important that we are coming from a place of authenticity and not competitiveness. Knowing what we ourselves are good at, more clearly helps us keep perspective on what others are bringing to the table as well.
  3. Contribute to the contribution of others. In every interaction we have with others, it’s always important to call out at least one strength area that they are bringing to the conversation. It creates better collaboration, teamwork and positivity. When we ‘catch’ someone doing something well-we are practicing looking for what is working and recognizing it on the spot.
  4. Notice what’s working…move towards it. It’s not ever a perfect world, or a perfect work environment, but even in everyday scenarios, we choose how we react to a situation and to others at the same time. When we notice what IS working, and move toward it, it reduces tension and helps us resolve issues in a timelier manner.
  5. Inspire and ignite a culture of gratitude. We model behavior for our teams in the workplace as coaches and sales leaders every day, not just during team meetings, or staff retreats. You singularly define and set the culture for your team’s present and future success.

For more information on how to elevate your skills as a sales coach and leader, click below in order to download The EcSell Institute's Motivation Whitepaper.

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