The Coaching Effect Blog

Bill Eckstrom

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4 Ways Leaders Can Lead in Difficult Times

Posted by Bill Eckstrom

March 16, 2020

You have been on my mind, all of you. I am referring to those who lead individuals and teams. Why you specifically? Because of a responsibility you inherited when you accepted your role – to help those on your teams grow physically and/or mentally to heights they would not achieve without you in their lives.

And they need you.

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Topics: Best Practices for Leaders & Managers, Building Relationships

The Coaching Effect: Manager Metrics Every Leader Should Be Measuring

Posted by Bill Eckstrom

March 9, 2020

(Adapted from "The Coaching Effect" book.)

If you're a leader you know that "coaching" has always been considered a soft skill, and what differentiates a soft skill from a hard skill is measurability. The way one dresses, their executive presence, social graces, voice intonation, body language, and so on are soft skills because they are not measured nor correlated to performance.

Coaching, however,  no longer fits that definition since it can now be measured and correlated to decreases or increases in performance. For example, when EcSell Institute measures how often a coach does joint work with sales people, how often they have a career discussion, how often they provide feedback, how often they are holding one-to-one meetings, and how effective they are at all those activities, we can then correlate them to performance and draw fact-based conclusions on coaching effectiveness. More on this here

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Topics: Performance Tracking/Analytics, Performance Equation, Assessment Tools, The Coaching Effect, Building Relationships

Measuring Manager Effectiveness Isn't For the Faint of Heart

Posted by Bill Eckstrom

February 12, 2020

In a previous blog, I went in depth on the topic of what makes some managers more effective than others.  The reason we're able to confidently state our findings is because we have the ability to measure the effectiveness managers have on their team members and team performance through The Coaching Effect Survey

Data that measures employee effectiveness is by no means new, especially in sales, where many companies track most every selling activity imaginable through tools such as customer relationship management (CRM)  systems. However, consider the following exchange and think if it applies to your company.

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Topics: Performance Tracking/Analytics, Assessment Tools

Develop Your Leaders the Way You Develop Your Employees

Posted by Bill Eckstrom

December 19, 2019

 

Adapted from "The Coaching Effect"

Why is it that a team can underachieve and then bring in a new manager and achieve significant growth? They altered the input that has the most powerful impact on performance outcomes—the manager. Yet in business, nobody quantifies coaching effectiveness. Executive leaders have forever been viewing incomplete or inaccurate data regarding team performance because they are not looking at the root cause of performance growth — the manager. This is the business version of Moneyball if you've ever seen the movie.

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Topics: Employee Engagement, Leadership Development, Professional Development Ideas

3 Ideas to Incorporate Gratitude Into Your Everyday Life vs. Just the Holidays

Posted by Bill Eckstrom

November 27, 2019

My team deserved better than what I was about to present them.

No, I’m not referring to presenting a power point on EcSell strategy or a keynote presentation on how coaching impacts team performance and growth.  To arrive at work without presenting MY BEST SELF is cheating them and creating unproductive, subconscious growth limiting behaviors in me.

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Topics: The Growth Rings

What Makes Some Managers More Effective Than Others

Posted by Bill Eckstrom

November 21, 2019

Adapted from "The Coaching Effect"

We had many discoveries along the way as we sought to understand what made certain managers, leaders, and coaches more effective than others. These discoveries are the foundation of the coaching methods and best practices that we share in The Coaching Effect,buthereareafewofourmostexcitinginsights:

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Topics: The Coaching Effect

Are You a Coach, Leader, or Manager?

Posted by Bill Eckstrom

November 18, 2019

If your team’s physical environment is bordered with chalked or painted lines, you must be a coach. If your team’s physical environment has cubicles, desks, and conference tables, you must be a manager. If you have the large corner office, you must be a leader. If those on your team wear uniforms you must be a coach. If they wear khakis and polo shirts… I think you get it.

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How the Best Leaders, Managers, Coaches, and Teachers Drive Discretionary Effort

Posted by Bill Eckstrom

August 27, 2019

He saw through my juvenile behavior which, according to him, was not masking my ability. And while in his class I was expected to behave like a gentleman, which seemed more achievable to me than getting an “A” on a test. My 8th grade core classes teacher, Mr. Yahnke, saw talent in me that was not only missed by other teachers, but something I certainly didn’t see myself. And as a result, he was about to obtain vast amounts of discretionary effort from me.

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Topics: The Coaching Effect

3 Behaviors Leaders Need to Effectively Coach Through Change

Posted by Bill Eckstrom

July 9, 2019

You’ve all read about it, heard about it and likely tried to implement it.  You intellectually understand the concept and perhaps have seen the benefits.  But very few leaders are emotionally ready to follow through on one of the most basic and challenging growth perpetuating behaviors - coaching through change. How do I know this?  By looking at the data of leaders at all levels who, despite understanding how activity and behavior change will lead to improved team sales results, either consciously or subconsciously continue doing the same things and obtaining the same results.

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The Staggering Cost of Bad Management

Posted by Bill Eckstrom

December 5, 2018

At work we have bosses. They are also called managers, directors, executives, regionals, assistant VPs, VPs, and many more titles; however, whenever someone outside of work is hired to help us develop we refer to them as a “coach”. Why is it in athletics they are ALWAYS referred to as a coach?

Experience, research and common sense tell us a “coach” brings differentiated talents and skills, assistance, understanding, more overall development than a “boss” is able to deliver. So, if that is the case why do we even have bosses at work? Wouldn’t we all be better off with coaches?

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