The Coaching Effect Blog

The Coaching Effect Blog

    Sales Coaching Research: Accelerate Experience

    by Stacia Jorgensen / September 16, 2014
    Stacia_Jorgensen1_2014“I am not what happened to me, I am what I choose to become. 
    -       Carl Gustav Jung 
    Part of a researcher’s job is to sort through tables and numbers and pull out patterns and relationships.   As I’ve been slicing and dicing and analyzing data recently, I have found that a pattern has occurred but not exactly how I expected.  The pattern, as I have been pondering these numbers, is that the above quotation has continued to come to mind. 

    Over the past few days, I have been crunching numbers with our recent Manager Activity Survey.  Currently, my work with this data has centered on the role experience plays for sales managers. As probably easily guessed (or theorized), our survey data shows that as the years of experience as a sales manager increases, so does self-rating of overall ability as a sales manager. In other words, the longer a sales manager is in their management role, the more likely they are to report that they have excellent sales manager skills.

    I think we could all agree that experience is vital to our development.  As sales managers, we become more comfortable and confident as we experiment with and then practice those behaviors in which we find success.  We engage in trial and error on a daily basis.  Changes in technology, products, the economy and organizational personnel all add to the complexity of this process of gaining experience.

    Where does this leave those managers who are newer to their roles?  Is the take-home message from this data that one must just put in their dues/years until they mature into a manager with excellent abilities?

    While time may be needed to make us feel more confident in our abilities, I strongly believe our competency can be increased using resources around us.   Applying Jung’s line of thinking, the process of gaining experience can be accelerated when we chose to act rather than react. While striving to become better in your role may not take place overnight, incorporating behaviors already found to be successful can reduce some of the growing pains to improvement. Having an understanding of which questions to ask reps, how to increase motivation, and how to make team meetings more effective are all examples of topics that can help you improve by simply using resources already available.  Don’t reinvent the wheel on your road to experience.  You can accelerate your growth more quickly and beyond predicted outcomes by choosing to make your development a priority.  

    Want to accelerate your sales management skills? Take advantage of already-established best practices.  Learn more about them at our Sales Coaching Summit or by subscribing to our blog at :

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    Stacia Jorgensen

    Stacia Jorgensen

    Stacia Jorgensen brings an array of experiences and invaluable expertise in data collection, analysis, and research reporting to the EcSell Institute as the Director of Research. As part of her role, she leads all research initiatives, the creation of coaching performance assessments, and was instrumental in helping EcSell translate coaching into a series of measurable metrics. Stacia’s goal is to help EcSell’s clients discover actionable insights surrounding coaching effectiveness that allow them to achieve the highest levels of performance. Her research discoveries now provide sales leaders a never seen before view of team performance that is changing how teams are coached, led and managed. Supporting EcSell’s highly collaborative culture, Stacia also brings her analytical and thoughtful perspective to every department within the EcSell organization.

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