The Coaching Effect Blog

The Coaching Effect Blog

    Sales Coaching: What I Won't Talk About Today

    by Stacia Jorgensen / November 11, 2014

    RubbleHow can I talk about sales coaching today when I’ve got this adorable face begging to play? This is Rubble. He arrived to our household yesterday.

    Sure, I could relate his homecoming to the philosophies and importance of sales coaching here at the EcSell Institute. For example, I could talk about the prep work we have been doing in advance of Rubble’s arrival. This included discussions with my kids about the responsibilities that come with having a new pet. We had regular talks at our daily meetings (dinner time) to discuss the expectations for each household member once Rubble arrived. While I could slip in a discussion of the need to make these precious meeting times as effective and productive as possible, you could just check this out instead.

    I could probably also talk about the feedback sessions our children have been given since Rubble’s arrival as we have observed them interact with him. With the excitement of finally having him arrive and the newness a puppy brings, excitement and nerves took over at times. My spouse, the other manager in the household, and I have been quick to give correction while also handing out encouragement and praise. I could discuss ways to make these performance reviews more effective, but instead I’ll just direct you here.

    Finally, a discussion of complexity would fit nicely here. With a puppy comes adjustment and a reassessment of the status quo in our household.  With this new puppy paradigm, our thinking and behaviors must shift. Complexity isn’t a bad thing. Mostly, this is an opportunity for our household to evolve and improve. For example, usually there are toys left here and there. Now, we must either adapt our behaviors so that these items are put away or risk their ruin by a thousand bite marks. While the 2 am whimpering to be let outside was complexity that left me mumbling curses under my breath, I know this discomfort is temporary and worth the effort to achieve the end result (a potty trained dog). Complexity is also good for our kids. The responsibilities that they are given to feed, protect, walk, and play with the puppy allows them the opportunity to grow themselves. If we stagnate, we stale. If we are challenged, we grow in a ability, experiences and, in this case, family memories. But I’ll leave the talk of complexity to someone else.

    While there are many ways our new puppy could spark discussion of the importance and impact of good coaching and the benefits of complexity, these are things I won’t discuss in this blog. Instead, I’m going to take him outside for the umpteenth time today, laugh as he hops around the house under my feet, enjoy the puppy breath while it’s still enjoyable, and relish watching my children learn to care for and play with our new addition.

    Coaching can take many shapes and forms and in many venues. To learn new ways to improve your coaching skills, check out our Sales Coaching Summit this spring:

    EcSell's Spring Summit in Scottsdale, AZ Sales Coaching Summit Learn more


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    Stacia Jorgensen

    Stacia Jorgensen

    Stacia Jorgensen brings an array of experiences and invaluable expertise in data collection, analysis, and research reporting to the EcSell Institute as the Director of Research. As part of her role, she leads all research initiatives, the creation of coaching performance assessments, and was instrumental in helping EcSell translate coaching into a series of measurable metrics. Stacia’s goal is to help EcSell’s clients discover actionable insights surrounding coaching effectiveness that allow them to achieve the highest levels of performance. Her research discoveries now provide sales leaders a never seen before view of team performance that is changing how teams are coached, led and managed. Supporting EcSell’s highly collaborative culture, Stacia also brings her analytical and thoughtful perspective to every department within the EcSell organization.

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