The Coaching Effect Blog

4 Best Practices for Giving Better Feedback

Posted by Sarah Wirth

June 10, 2019

One of the most important things a manager can do to help their team members perform better is to coach them to improve their selling skills. Sales training is a critical first step in building a team member's selling skills, but without consistent coaching and feedback from a manager to support that training, the development of those new skills will stagnate.

To deliver the most effective feedback, try these tips:

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Topics: feedback, Best Practices

Senior Leaders and Managers . . . Listen Up!

Posted by Sarah Wirth

May 5, 2017

Listening is one of the most important skills a sales manager can possess. According to our research, just the simple act of listening to one's team member can make a manager more effective in the eyes of his or her team. Yet, we are constantly undermining our ability to become a better listener by the thoughts going on in our mind.
 
At our EcSell Institute sales coaching summit, Scott Hunter introduced our audience of sales leaders to the concept of the “the conversation” – the internal dialogue we are always having with ourselves. According to Scott, we are constantly using our past experiences and beliefs to judge and assess our current experiences; therefore, “the conversation” is hard-wired into us at an early age and will constantly impact how we view our world and interact with others. 
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Topics: Leadership Development, Best Practices

Management Feedback: Get There!

Posted by Stacia Jorgensen

April 18, 2017

“Your manager is very specific when talking to you about ways to improve your sales skills.”

Sometimes it’s in the world outside of data and research where the most meaningful impact of EcSell's work hits me. This time it was the importance of giving specific feedback to those on your team that you are coaching, leading or managing. 

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Topics: Coaching Resources, Millennial Coaching, Best Practices

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