Sales Coaching Blog

Why I Shredded My United Airlines Card

Posted by Bill Eckstrom

April 13, 2017

By now most everyone is familiar with the United Airlines tragedy. Yes, it is a tragedy for it needlessly impacted many lives in a negative way, with more to come. At this moment, United is in extreme complexity (very uncomfortable) and they have yet to prove if this will turn into a positive growth experience (watch this TEDx Talk on Order vs. Complexity).

Due to the extreme coverage, there is no need to re-hash details, but there are several components regarding United and the public’s response that have provoked this visceral response from yours truly. 

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Topics: Growth Rings, Coaching Rant, Coaching Resources, Cultural Development

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