It’s a dead giveaway. Wandering eyes, disengagement and poor multitasking skills. Sales people are not oblivious when their manager, or “coach” as we call the role, is paying more attention to what’s going on with their smartphone than anything else right in front of them.
We’ve all encountered this rude habit maybe with a friend or family member. Maybe we’re out to eat or catching up over coffee when the other person is glancing at his or her phone every other couple minutes or worse, actually responding to a text or email while nonchalantly acting like him or her is still “fully” engaged with what’s going on.