The Coaching Effect Blog

Managing Millennials: How to communicate through feedback

Posted by Anna Schott

May 2, 2016

Do you have millennials working for you or maybe foresee them incorporated into your organization in the near future? Then here’s a juicy sales leadership tip learned from Dr. Karyn Gordon, an expert in the field of generational differences, at the 2016 Sales Coaching Summit in Vegas last month: Don’t wait to give millennials feedback until their annual performance reviews - which don’t work anyway (more on that topic in my last blog). Instead, make an effort to continually engage and communicate with them in meaningful, effective ways.

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Topics: managing millennials, Millennial feedback, Managing GenerationY

3 Ways Sales Leaders Can Motivate and Engage with Millennials

Posted by Anna Schott

April 11, 2016

Millennials. Some say they're entitled, lazy, unfocused, flighty, impatient, etc. Maybe you’ve used them to describe someone you know. But have you actually taken the time to decipher why millennials think and behave the way they do?

Dr. Karyn Gordon, a widely recognized expert for her work specializing with young people, specifically Gen Y and Z, was a keynote speaker at EcSell’s sales coaching summit last week and spoke on the topic of understanding, coaching and motivating those in Generation Y. 

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Topics: managing millennials, Motivating Sales People, Coaching millennials, Motivating Millennials

7 Feedback Tips that Get Results with Gen Y

Posted by Dr. Karyn Gordon

March 8, 2016

Guest blog by 2016 Summit Speaker Dr. Karyn Gordon, CEO of DK Leadership

Recently I led an all day training session for a group of high performing Gen Y’s titled “Building A Leadership Presence”. In it, we focused on techniques for resolving workplace conflicts and giving /receiving feedback! After talking and reading their feedback, I learned that their favorite part of the day was learning the practical tools to give and receive feedback – a cornerstone for all successful leaders! Many of them said that they wished their managers were present so that they could also learn how to effectively give feedback to Gen Y. So here are the 7 tips I recommend for managers on how to give feedback that gets results with Gen Y.

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Topics: managing millennials, millennials in the workplace

Sales motivation: Millennials expect coaching

Posted by Will Kloefkorn

March 5, 2015

I was born in 1982 which technically makes me part of the Millennial generation. And when it comes to sales motivation there might not be a more polarizing subject than how to effectively coach Millennials. I mean how do you get through to an entire group of people who are lazy, self-centered, and entitled? Although, I do not believe these characteristics to be at all representative of my generation, they are words that get thrown around by some senior executives and a few grumpy boomers on a routine basis. It is hard to not get into arguments when talking about different age groups and all generations seem to speak with a false sense of bravado when talking about other generations short comings. However the fact is that by the year 2025 Millennials will make up 75% of the global workforce. What does this mean for sales VP’s and front-line sales managers? It means that Millennials are going to make up the majority of your sales teams and you will need to learn how to coach them.

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Topics: Sales Coaching Summit, sales coaching, managing millennials

How to Manage Your Millennials

Posted by Anna Schott

November 7, 2014

There’s currently been a shift in the workplace. That shift began when what is usually referred to as Millennials, or sometimes called Generation Y, entered the workforce. Being born around 1982-1996 this generation was raised during a period where a different set of values toward work and life were created. These values differ from the previous generation such as an expectation for quick advancement and hopping from one organization to the next. Keep in mind this is also a generation who came of age during a financial crisis with a harsh economic climate and know the struggles that came with it.

Managing this generation can be a struggle but as the EcSell Institute firmly believes and proves to be true, nothing impacts performance more than coaching. Today it is true that sales managers must be equipped to deal with any generation within their team. Creating a team with different ages and backgrounds is advantageous and something to strive for when hiring, but these individuals also learn, act, work, communicate and understand things differently. They’re motivated differently so there needs to be less emphasis devoted to what sales people do or don’t do right as opposed to how each individual functions.

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Topics: Millennials, managing millennials, millennials in the workplace

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