The Coaching Effect Blog

6 Surprising 1-on-1 Questions Sales Managers Don't Think to Ask

Posted by Stacia Jorgensen

October 9, 2018

According to EcSell Institute research, one-on-one meetings with salespeople may be one of the most critical factors in helping them perform. In our Through the Eyes of the Rep survey, we see strong relationships between sales people that rate their one-to-one meetings with their managers as effective and sales people that rate their managers as excellent leaders, coaches and effective at motivating them to greater sales importance. 

These relationships indicate that one-to-one meetings are one of the most critical activities you can do with your sales people. (Tweet thisRead more about the effectiveness of these meetings in this best practice document

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Topics: one on one meetings, sales coaching, sales coaching activities

Frontline Sales Leaders: Take a Lesson From Chick-fil-A

Posted by Anna Schott

March 7, 2016

It’s a dead giveaway. Wandering eyes, disengagement and poor multitasking skills. Sales people are not oblivious when their manager, or “coach” as we call the role, is paying more attention to what’s going on with their smartphone than anything else right in front of them.

We’ve all encountered this rude habit maybe with a friend or family member. Maybe we’re out to eat or catching up over coffee when the other person is glancing at his or her phone every other couple minutes or worse, actually responding to a text or email while nonchalantly acting like him or her is still “fully” engaged with what’s going on.

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Topics: one on one meetings, sales coaching, Effective 1:1's, Frontline sales leaders

How Often You Should Meet With Your Sales Reps: The “Just Right” Approach

Posted by Stacia Jorgensen

February 26, 2016

Remember that oldie-but-goodie of Goldilocks and the Three Bears? You know, the one where Little Red Riding Hood goes through a series of items where each is too much of one thing but not enough of another only to find that there is a “just right” to each? As part of our continued research into what makes top performing sales manager effective, we have found that there is also a “just right” amount when it comes to meeting with your sales reps.

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Topics: sales leadership, one on one meetings, sales manager, sales leader, team meetings, meetings, Sales Managers, Sales Research

Sales Coaching: It's the relationship stupid

Posted by Will Kloefkorn

September 24, 2015

Allow me to be blunt; if you don’t know me you can’t coach me. I am fairly confident that this premise also applies to every sales manager/sales rep relationship across the globe. It is a fairly obvious statement, but while that is true, it also makes it very easy to give it lip service as opposed to actual top notch relationship execution. If you are skeptical of this, allow yourself to consider the following questions below:

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Topics: one on one meetings, Sales Manager Tips, sales manager coaching, sales coaching, sales rep peformance, sales performance, five high pay activities, Manager relationships, Manager and Rep Relationship

Do more and meet less

Posted by Sarah Wirth

October 10, 2013

“Work expands so as to fill the time available for its completion.”  This adage was first
written by Cyril Northcote Parkinson in a 1955 essay, so it has come to be known as Parkinson’s Law.  It’s a relatively simple concept – that work will take as long as you allow it to take
– but one that is profound when you consider how true it is.  And I don’t think that there is any activity where Parkinson’s Law is more evident than business meetings. 

We all know the grind of having a calendar full of meetings.  There are so many important things on our to do lists – coaching our reps, responding to customer needs, putting together plans to grow our sales, etc. – that the last thing many of us want to do is sit through yet another hour long meeting.  Typically, that’s not because the information shared or things  discussed in business meeting are unimportant.  On the contrary, the content shared is typically very relevant to us and our work.  No, what frustrates us and makes us dread the meeting is that we also know that much of the time will be wasted on unnecessary discussions, debates and redundant information. Meetings per se are not bad, but how they are conducted often is.

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Topics: Best Practice, New Leaders, Planning, sales leadership, Motivating Sales Team, Performance Review, Motivation, Teamwork, one on one meetings, Adaptive Leadership, Success, sales rep peformance, Leadership & Management, collaboration, professional development, assessment tools, top performing sales organizations, time management

A model to turn negative feedback into a learning opportunity

Posted by Kristi Shoemaker

June 13, 2011

It is fun to give good feedback to your sales reps, but it isn't so fun to give negative feedback.  If you re-frame it from giving negative feedback to giving constructive coaching, you turn this potentially uncomfortable situation into an effective learning opportunity.

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Topics: front line sales managers, one on one meetings, poor performing sales reps, sales coaching

5 Ways to Maximize 1:1 Sales Meetings

Posted by Kristi Shoemaker

February 14, 2011

Posted by Kristi Shoemaker, EcSELL Institute

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Topics: sales meetings, one on one meetings, sales coaching, ideas for sales leaders

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